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Terms and Conditions

General terms and conditions of business


§ 1 Scope, Customer Information
The following general terms and conditions govern the contractual relationship between EXPERIENCE PARTS GmbH & Co. KG and consumers and businesses who purchase goods through our shop. We do not accept any terms and conditions that conflict with or deviate from our terms and conditions. The contractual language is German.

§ 2 Conclusion of Contract
(1) The offers on the Internet represent a non-binding invitation to you to purchase goods.
(2) You can put one or more products in the shopping cart. During the ordering process, you enter your data and requests regarding payment method, delivery terms, etc. Only when you click the order button do you make a binding offer to conclude a purchase contract.
(3) The confirmation of receipt sent immediately by email does not constitute acceptance of the offer, but merely confirms receipt.
(4) We reserve the right to refuse the order without this giving rise to any claims against us.
(5) Acceptance of the offer to conclude a purchase contract occurs upon sending of the shipping confirmation.

§ 3 Customer information: Storage of your order data
We will save your order with details of the concluded contract (e.g. type of product, price, etc.). However, you cannot access your past orders via the Internet. We will send you the terms and conditions, but you can also access the terms and conditions at any time via our website. If you would like to save the product description on our shop page for your own purposes, you can, for example, take a screenshot (= screen photograph) at the time of ordering or alternatively print out the entire page.

§ 4 Customer information: Correction notice
You can correct your entries at any time before placing your order using the delete key. We will inform you about further correction options as you go through the ordering process. You can also end the ordering process completely at any time by closing the browser window.

§ 5 Retention of Title
The purchased item remains our property until full payment has been made.

§ 6 Statutory liability rights for defects
There are statutory liability rights for defects in our goods.

§ 7 Commercial Jurisdiction
The exclusive place of jurisdiction for all disputes arising from this contract is our place of business if you are a merchant.

§ 8 Shipping costs
From 300,00 € (incl. 19% VAT) shipping is free within Germany .
However, bulky goods shipments are excluded from this (see below).

Shipping within the EU costs a flat rate of €20.00.
However, bulky goods shipments are excluded from this (see below).

Bulky goods shipments are offered depending on the class:
Class I = €25.00 GER / €50.00 EU
Class II = €50.00 GER / €70.00 EU
Class III = €99.00 GER / €120.00 EU
Class IV = €120 GER / €200.00 EU

For orders below €300.00 (including 19% VAT), we charge €6.95 (including 19% VAT) for deliveries within Germany.

§ 9 Delivery time
The ordered goods will be delivered up to 6 working days after receipt of payment.